CloseTheJob admin

Intake, triage, draft, approve, send, track

Add work record

Operator intake for ghosted estimates and final payments

Records

Follow-up work queue

8 records · $280,500 visible value

Admin decides what moves. Contractors only approve or send records routed to them.

Mueller addition scope

ApprovalHigh

North Loop Remodel · Ghosted estimate · 18d quiet · Email

Large addition estimate stalled after two walkthroughs.

Send from QuickBooks · Blocker: Scope

Value

$112,000

Next action

Approve scope-summary follow-up

Watson kitchen remodel

DraftingHigh

North Loop Remodel · Ghosted estimate · 14d quiet · Email

Customer liked the design but stopped responding after the allowance revision.

Send from QuickBooks · Blocker: Price

Value

$68,400

Next action

Draft budget-sensitive follow-up

Barton Springs HOA

ApprovalHigh

Hill Country Roofing · Ghosted estimate · 9d quiet · Email

Board asked for the quote, then stopped replying after price questions.

Send from Jobber · Blocker: Price

Value

$48,600

Next action

Approve second-touch email

Lena Ortiz

SentHigh

Hill Country Roofing · Final payment · 16d quiet · SMS

Final draw is unpaid after roof replacement passed inspection.

Send from Jobber · Blocker: Missed invoice

Value

$12,400

Next action

Check for reply before noon

Tarrytown bath refresh

RepliedHigh

North Loop Remodel · Final payment · 22d quiet · Email

Owner says they missed the invoice and needs a clean next step.

Send from QuickBooks · Blocker: Missed invoice

Value

$7,400

Next action

Respond with payment link and receipt promise

Duncan full-system replacement

TriageMedium

Clear Air HVAC · Ghosted estimate · 5d quiet · SMS

Customer requested financing options and went quiet.

Send from Housecall Pro · Blocker: Financing

Value

$18,200

Next action

Confirm estimate details

Riverbend condenser install

Won/PaidMedium

Clear Air HVAC · Final payment · 11d quiet · Email

Final balance paid after friendly reminder.

Send from Housecall Pro · Blocker: Missed invoice

Value

$3,900

Next action

Log recovered payment

Hernandez roof repair

IntakeLow

Hill Country Roofing · Ghosted estimate · 3d quiet · SMS

Small repair quote with no response yet.

Send from Jobber · Blocker: Unknown

Value

$9,600

Next action

Add photos and quote context

Record command center

Mueller addition scope

Get a scope decision or a final walkthrough scheduled.

Approval

Project

Home addition

Send from

QuickBooks

Channel

Email

Blocker

Scope

Customer email

mueller.addition@example.com

Customer phone

555-012-1008

Source links

Estimate: QuickBooks estimate #3344
Payment: Not needed

Last customer signal

We are still deciding on scope.

48-hour sequence

1. Easy next step

Now · Email

Ready

Ask whether they want to move forward, revise scope, or pause.

2. Decision prompt

24 hours · SMS

Planned

Name the likely blocker and offer a simple decision path.

3. Close the loop

48 hours · Call

Planned

Call or leave voicemail, then close, revise, or schedule the next commitment.

Audit trail

Record added

Ghosted estimate for Mueller addition scope entered the CloseTheJob queue.

System